HVAC Operations Manager

Mauzy Cooling & Heating is looking for a skilled and experienced individual to join our team as an HVAC Operations Manager. The HVAC Operations Manager is primarily responsible for the supervision and coordination of all HVAC projects and technicians. The ideal candidate for this position has a strong background in the industry and demonstrates an ability to train and lead a dynamic team.

Mauzy Cooling & Heating is a top-notch Southern California contractor focused on providing premium residential HVAC and Plumbing services with a commitment to outstanding customer care. As a trusted leader in the HVAC and Plumbing Industry for over 55 years, we have built a reputation for delivering exceptional service and quality work for our residential customers. 

Responsibilities:

• Day-to-day oversight of service, dispatch, warehouse, and other necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures.
• Plan, forecast, and coordinate Service team. Communicate clear goals and expectations to Service Technicians.
• Daily management of high-volume service department, HVAC service technicians and staff
• Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
• Evaluate workload and schedule of service work in a way that best utilizes service technicians.
• Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to Installation Technicians.
• Hire, lead, and train a team of techs on technical and sales knowledge.
• Knowledgeable on how to teach sales and new techniques.
• Properly and efficiently document all calls/jobs to the company's requirements
• Stay up to date on current technologies and new products in the field

Qualifications:

• 5+ Years residential HVAC experience, management experience preferred
• Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong computer skills (word, excel, adobe, etc.)
• Great attitude, high energy, great communication skills, sales driven.

Pay Transparency:  

The starting average rate for this opportunity is $90k-$150k. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. 

Physical Demands:

• Stand/Sit: Must be able to remain in stationary position 50% of the time.
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• Must be able to maneuver up to 75 lb. by lifting, carrying, pushing or pulling.
• May be required to work in outdoor weather conditions.

We are an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.